Lean Six Sigma Training and Certifications

The Lean Six Sigma methodology allows an organization to improve the quality of its processes by identifying causes of errors, working to minimize and correct future mistakes. From manufacturing processes, to logistics and retail—the Six Sigma process improvement methodology has worked to help numerous companies improve efficiencies, reduce costs and increase customer satisfaction.

The Lean Six Sigma approach, however, is as applicable to IT as it is to any other business process. From network infrastructure to ERP to E-Business interfaces and software applications, the Six Sigma approach can be used by project managers as well as IT department managers to improve their service levels, reduce system downtime, and optimize their processes.

Lean Six Sigma Certifications

Lean Six Sigma is the rigorous and relentless reduction of waste (Lean) and variation (Six Sigma) in the critical processes of an organization that impact revenues and costs, as well as stakeholder satisfaction. It can be applied both to services and manufacturing industries to reduce defects, overproduction, wait time, inventory, processing and more.

Lean Six Sigma courses from New Horizons of East Tennessee (Knoxville, Chattanooga and Johnson City-Kingsport-Bristol) include all of the tools, techniques and concepts related to Six Sigma and have been developed with the requirements of most modern day industries in mind.

Lean Six Sigma also utilizes the DMAIC phases similar to that of Six Sigma, and the training for Lean Six Sigma is also provided through the belt based training system similar to that of Six Sigma: White Belts, Yellow Belts, Green Belts, Black Belts and Master Black Belts.

A typical Green Belt-certified professional works on projects part-time (25%), either as a team member for complex projects, or as a project leader for simpler projects. Green belt-certified professionals are the "work horses" of Six Sigma projects. Managers leverage their Green Belt Certification for their entire careers, incorporating their skills into their style of management.


Lean Six Sigma Black Belt training develops students into expert-level problem solvers—giving them the hard skills they need to lead successful improvement teams and achieve strategic objectives in any function or department of any organization.

What is Lean Six Sigma?
LEAN SIX SIGMA is a Quality Management Methodology that focuses on the continual improvement of a process or its product over time. It does not “fix” a process with a single improvement, but looks to constantly make it better able to meet the customer’s specifications consistently. To do this, Lean Six Sigma uses concepts and tools from both the Six Sigma Quality Management Model and from Lean. It uses statistical tools and analysis to understand the process and identify the most significant improvements to make. Lean and Six Sigma both have the aspirational objectives of producing High Value (Quality) at Lower Costs (Efficiency). They approach these objectives in somewhat different manners, however. So it is important to understand that Lean Six Sigma is actually a discipline of Six Sigma that formally includes tools and concepts from Lean. It is itself NOT a Lean methodology. Students looking to learn the Lean/Kaizen approach to quality should look to a different course instead of this one.

Lean Six Sigma approaches its goals for quality by continuously applying a rigid and systematic project-based methodology that follows a 5 phase structure best known as DMAIC: Define, Measure, Analyze, Improve and Control. Our courses introduce the students to the concepts, tools and deliverables commonly used within this methodology and gives them the opportunity to earn certifications to prove that knowledge.

Who is the certifying body for the exam?
BOTH OUR GREEN BELT AND BLACK BELT courses are taught through a partnership with the Lean Sigma Corporation, headed by Michael Parker, a recognized Master Black Belt. While there is currently no central body governing Quality Management certifications, Michael Parker has taken the time and effort to get his curriculum and certifications accredited and recognized by two of the most recognized bodies attempting to set Six Sigma standards, the International Association for Six Sigma Certification (IASSC) and the Council for Six Sigma Certifications. In short, this means that this certification is internationally recognized and the credential can be confirmed through an online registry of certification holders. What are the differences between the Green Belt and the Black Belt classes and exam process? OUR GREEN BELT CERTIFICATION CLASS is delivered over 4 days. It introduces the students to the concepts, vocabulary and tools used in a Lean Six Sigma project. It does not focus on performing the statistical analysis, but instead focuses on how to interpret results. In order to earn their certification Green Belt candidates must pass 5 tests and 1 comprehensive exam. The tests can be taken repeatedly over their 3 months access, but the exam can only be attempted twice. Upon successful completion of these tests and the exam, Lean Sigma Corporation will send out their certification.

Our Black Belt certification class is delivered over 5 days. It covers all the materials from Green Belt but with greater depth and focus on choosing the tools and performing the analysis. It also discusses how the Design of Experiments model can be used as a tool within a Lean Six Sigma project. Due to the amount of materials covered we have set attendance of a Green Belt course as a prerequisite for attending the Black Belt, as there would simply not be time to cover everything if the students have not already received an introduction to the concepts. In order to earn their Black Belt certifications students will again have 3 months to pass 5 chapter-ending tests and 1 comprehensive exam. They will again have unlimited attempts to pass the 5 tests within the 3 months, but they will only have 2 attempts at the exam. When the tests and exam have been passed, the Black Belt candidate will need to complete a Lean Six Sigma Project. This project must be completed within 6 months of the class. The project is used to demonstrate the ability to apply the model to a process of the student’s choosing. The instructor will act as a mentor and merely validate that the model is being followed accurately. Upon completion of the tests, the exam, and the project the student will have earned their Black Belt certification.

How do students sign up for the exam?
ON THE FIRST DAY OF CLASS students in both the Green and Black Belt courses are taken out to the Lean Sigma Corporation website where they register an account that gives them access to the courseware, quizzes, exercises and study tools. This site also hosts their tests and exam for certification. The cost of the tests and exam are already included in the price of the course. Students have 3 months to complete the requisite tests and exam toward earning their certification.


Six Sigma Courses

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