Business Skills (or Soft Skills) training from New Horizons of East Tennessee (Knoxville, Chattanooga and Johnson City-Kingsport-Bristol) is a cost-effective solution for developing the skills your employees need to be successful in a challenging climate. Possessing technical or hard skills is not enough, your staff must be able to communicate effectively, plan, organize, resolve conflicts and work effectively as a team.
Does Your Business Have a Soft Skills Gap?
When your workforce has a lot of technical skills but an absence of soft skills, you have a soft skills gap. Soft skills are what accompany the hard skills and help your organization use technical expertise to its full advantage.
- If you're really good at getting clients, and not so good at retaining them, you may have a soft skills gap
- If you have a lot of staff turnover and have to keep retraining people, chances are you have a soft skills gap
- When you have several managers, but no real leaders – that's a soft skills gap
New Horizons of East Tennessee (Knoxville, Chattanooga and Johnson City-Kingsport-Bristol) offers over 20 one-day training topics scheduled on a regular basis designed for non-management personnel (see course listing to the left). For managers or more intensive training content, refer to our Center for Leadership and Development offerings.
New Horizons of East Tennessee (Knoxville, Chattanooga and Johnson City-Kingsport-Bristol) can delivery any of these business skills courses either at your location or at New Horizons as a dedicated event for your organization. Course content can also be customized to meet your individual needs.
Business skills training at New Horizons of East Tennessee (Knoxville, Chattanooga and Johnson City-Kingsport-Bristol) provides individuals the competence necessary to succeed in the evolving business world, while giving businesses proper seeds to flourish.