Microsoft Dynamics CRM is a customer relationship management (CRM) solution that drives sales productivity and marketing effectiveness with:
- Social insights
- Business intelligence
- Campaign management
Microsoft Dynamics CRM can be utilized in the cloud, on-site, or in combination of the two. Mobile CRM apps allow you to manage your customer relationships on your mobile devices. These apps also allow for easy social media integration.
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Complete Dynamics CRM Training
When you go through Microsoft Dynamics CRM online training with New Horizons of East Tennessee (Knoxville, Chattanooga and Johnson City-Kingsport-Bristol), you will receive complete instruction that will provide you with a strong foundation of skills that you can put to use for your business. Among the areas you will receive instruction in are installation and deployment of Microsoft Dynamics CRM, customer service in the platform, customization and configuration, and sales management within the Microsoft Dynamics CRM software.