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<%PromoCode=request.form("promocode")%><%CareerInterest="Help Desk Analyst"%>Position:
Help Desk Analyst
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Job Type: |
Help Desk Analyst |
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Location: |
Knoxville, TN |
Relocation Covered: |
No |
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Base Pay: |
$16-$21/hour |
Education Level: |
Certification |
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Employment Type: |
Full-Time, Employee |
Career Level: |
Entry-level (Non-Manager) |
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Job Category: |
Information Technology |
Required Travel: |
None |
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Manages Others: |
No |
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Provides support to end users on a variety of
issues. Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for
technical support. Documents, tracks and monitors the problem to
ensure a timely resolution. May require an associate's degree or
certifications in a related area and 0-2 years of experience in the
field or in a related area. Has knowledge of commonly-used concepts,
practices, and procedures within a particular field. Relies on
instructions and pre-established guidelines to perform the functions
of the job. Works under immediate supervision. Typically reports to
a supervisor or manager.
Microsoft Office Specialist, A+, Network+, HDI HDA (Help Desk
Analyst)
If you do NOT meet the requirements for this position, we can
help you get into the IT field with CERTIFICATIONS, TRAINING, INTERVIEW SKILLS and PLACEMENT.
Are you having trouble getting interviews? Maybe you need a
jumpstart on your career after completing college. Maybe you’re
tired of your current job and want a more fulfilling occupation with
better pay. Maybe you’ve worked in the IT field in your past and
technology has passed you by. We can help! Take the next step.
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