Search Center Request Info Resources Directions About Us

Search

 
KnowledgeNet Login

Learning Port Login

Mentored Learning Manager Login

Solutions for:


Learning Methods

Classroom
Learning

eLearning

Mentored
Learning

Clubs

Career Training

Small/Medium
Business

Government

Enterprise

Certifications

Room Rentals

 

Microsoft Certified Desktop Support Technician on Microsoft Windows XP

The Microsoft® Certified Desktop Support Technician (MCDST) on Microsoft Windows® XP credential recognizes individuals who have demonstrated the baseline skills to enter the IT industry as a support desk technician in a Windows-based desktop environment. Whether you are a career-entrant or a current support technician, you can readily pursue MCDST certification—an important step in accelerating your career as an IT professional.

Target Jobs

  • Helpdesk Technician
  • Customer Support Representative
  • PC Support Specialist
  • Technical Support Representative

Classroom Instruction & Exams

EXAMS

COURSE REQUIREMENTS

Core exams       two exams required

Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

Course 2261: Supporting Users Running the Microsoft Windows XP Operating System
(3 days)

Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Course 2262: Supporting Users Running Applications on a Microsoft Windows XP Desktop Operating System (2 days)

Certification Exam (included)

Additional Resources (included)

2 Months Access to Learning Lab with Test Pass Insurance, Test Prep software and Test Pass Insurance (up to 2 exam retakes per exam)

Career Services (optional, NOT included in tuition, additional fee of $899)

With Career Coaches as our partner, we offer job placement assistance, guaranteed interviews, a professional resume and cover letter, interview coaching and a Career Builder training class. More Information

Program Length/Tuition

35 hours, $2,899

 
Home Site Map Privacy Policy Terms of Use Contact Employees  

© 2008 New Horizons Computer Learning Center of Knoxville. All rights reserved.